Welcome to the Volunteering Toolkit designed for Sport Organisations

Improve your processes for recruiting,
retaining and managing your sport volunteers!

The Toolkit is structured around 4 pillars

The Toolkit is divided into four Pillars which collectively encapsulate all of the core elements of the volunteer management process, from scoping out your volunteer needs to recruiting and retaining volunteers, to ensuring the volunteering experience is developmental.

Pillar

01

Volunteer strategy
and
planning

Sub-Pillar 1

Assessing your volunteer needs – workforce analysis and skills gaps

Sub-Pillar 2

Understanding volunteering in context

Sub-Pillar 3

Developing, implementing and evaluating a volunteer strategy/ plan/ programme

Sub-Pillar 4

Developing an inclusive, equitable, volunteer-friendly culture

Sub-Pillar 5

Seeking financial and other resources for volunteering

Pillar

02

Volunteer recruitment and deployment

Sub-Pillar 1

Developing volunteer role descriptions

Sub-Pillar 2

Finding, attracting and recruiting volunteers

Sub-Pillar 3

Conducting a volunteer selection process

Sub-Pillar 4

Agreeing expected volunteer contributions

Sub-Pillar 5

Providing a volunteer induction programme

Pillar

03

Volunteer management and retention

Sub-Pillar 1

Maintaining an inclusive, equitable, volunteer-friendly culture

Sub-Pillar 2

Keeping volunteers and participants safe (including legal obligations)

Sub-Pillar 3

Communicating with and consulting your volunteers

Sub-Pillar 4

Monitoring volunteers’ performance and acknowledging their contributions

Sub-Pillar 5

Coordinating volunteers and managing turnover

Pillar

04

Volunteer development and training

Sub-Pillar 1

Developing volunteers’ skills through training and other means

Sub-Pillar 2

Supporting internal volunteer progression

Sub-Pillar 3

Mentoring volunteers

Sub-Pillar 4

Recording volunteers’ experiences and achievements

Sub-Pillar 5

Facilitating volunteers’ personal and career development

Self-assess your Organisation’s Volunteering Strengths and Weaknesses
Access Learning Resources and Case Studies

How the Toolkit Works

Self-assess your Organisation’s Volunteering Strengths and Weaknesses or go straight to the Learning Resources and Case Studies.

Respond to a series of questions to self-assess your volunteering processes

Visualise how your organisation performs and see potential areas of improvement

Access most relevant and appropriate learning resources for each identified area

Get inspired with concrete case studies and examples from sport organisations
Self-assess your Organisation’s Volunteering Strengths and Weaknesses
Access Learning Resources and Case Studies